Enrolment Terms

  • Programs are designed for the full year of sequential activities, and it is assumed that enrolment is for the full year i.e. 4 public school terms.
  • To activate enrolment, all students must have completed NECOM’s enrolment form
  • Invoices will be sent to account holders approximately 3 weeks before each term commences.
  • Notification to withdraw or defer lessons must be made giving a minimum of 4 weeks’ notice to admin@necom.org.au
  • Term invoices will be automatically sent unless a formal withdrawal has been received with a minimum of 4 weeks’ notice period.
  • It is the responsibility of the Account Holder (parent/guardian/student) to notify the NECOM office of any changes to their contact details. 

Lesson Attendance Policy, Late Commencements, Missed Lessons & Refunds

  • New students who enroll after the beginning of the term may be entitled to a pro-rata reduction in tuition fees.
  • Parents/student must give a minimum of 48 hours’ notice to their teacher if they cannot attend a lesson so an alternative time can be negotiated. This includes lessons missed due to school activities (eg. carnivals, excursions) or other events.
  • Lessons missed with less than 48 hours’ notice, or without notice, will not be given a make-up lesson and are not eligible for a refund or credit.
  • A make-up lesson may be made up at the discretion of the teacher if the student fell ill or had an accident on the day and it was not possible to give notice to the teacher.
  • Makeup lessons will be offered at the teacher’s discretion by offering two alternative lesson times – if the parents/student do not take up either of the alternative times, the makeup lesson is forfeited.
  • In exceptional circumstances (e.g. serious prolonged illness or accident with a doctor’s certificate), a request for credit or a refund must be made to NECOM.
  • Fees are due by week 4 of each term, after which time a late fee may be charged . NECOM reserves the right to suspend or cancel enrolments if accounts remain outstanding.
  • Relevant NECOM policies and directions apply to parents/guardians/students. These policies may be varied at times by NECOM and up-to-date copies can be obtained upon request to NECOM.

Withdrawal Policy

  • Notification to withdraw or defer lessons must be made giving a minimum of 4 weeks’ notice to admin@necom.org.au
  • A telephone call, text, or casual conversation with your teacher does not constitute official written notification of your cancellation of enrolment.
Payment Options
  • Payment Plans – for family payment plans, please contact NECOM office for an application form
  • Early Bird Discount – $10 early bird discount per student per program when fees paid in full by early bird date
  • Family Member discounts – family member discounts for second and subsequent siblings at $10 per sibling per term (for instrumental tuition only)
  • Pay in Advance discount – 5% pay in advance discount on annual fees paid in advance (plus early bird discount)